 Communication is the foundation for everything we do in the workplace. It happens every day, all the time. It follows, then, that communication problems can have a devastating role in undermining our organizational success. And yet, most employees never receive training in the development of their communication skills. Even more importantly, employees aren’t provided with the knowledge and skills to help them avoid the frequent communication problems that arise. The GOOD news is that the most common communication potholes in the road can be easily spotted and AVOIDED.
Communication Breakdown, the engaging new training program will identify and prescribe a “fix” for the seven most important communication problems that can derail your organization. We’ve illustrated seven common “communication breakdowns”:
Believing there is one reality
Choosing the wrong method
Responding defensively
Failing to share information
Failing to be direct
Breaching confidentiality
Failing to listen
Equip your employees to prevent a Communication Breakdown at work!
Added features and benefits of DVD training include:
Informative training points and bonus material for refresher or training talks
A customizable PowerPoint® presentation
Video-enriched training organized by learning objectives that facilitates discussion
A printable Leader's Guide
Resourceful web links to organizations such as OSHA, FEMA, NSC and the CDC, where viewers can download and print information on regulatory standards.
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