 Accountability That Works! is an exciting, innovative training program that will provide everyone in your organization with the tools they need for a greater sense of empowerment, effectiveness and increased productivity. Participants will learn to view accountability as an ongoing process, a method for achieving personal effectiveness. When you have accountability in your organization, you have better results, improved teamwork & clarity. When you don't have accountability, you get blame, finger pointing, missed deadlines, etc.
Creating a culture of accountability saves you money every day in real terms:
Consistently met deadlines.
Clearly defined roles and expectations.
Less blame and reduced time spent in conflict.
Improved supervisor-to-subordinate and peer-to-peer relationships.
Increased team efficiencies (such as less time lost in meetings).
Accountability That Works! presents a simple process structure - before, during and after - common to all tasks. When handled properly, this structure will ensure the clarity and completion of any task.
The Cycle of Accountability presented is:
The "before" phase: RESPONSIBILITY - When an individual or team establishes a mindset of ownership for the task, taking complete responsibility for getting it done. The "during" phase: EMPOWERMENT - When the owner(s) does whatever is necessary to complete the task. This might include action steps, a time line and gathering necessary resources. The "after" phase: ACCOUNTABILITY - When the responsible party(s) owns the outcome of the task. This is when results, good or bad, are acknowledged and learning from the experience takes place. And Behind It All: CLEAR AGREEMENTS - The glue that holds the three stages together so that accountability works and the organization's productivity wheel keeps turning.
The workshop teaches participants to understand these processes:
Ensure every task has a clearly defined owner and agreement.
Empower themselves to keep their agreements.
Hold others accountable for their agreements.
Be accountable without being defensive.
Learn from mistakes, continually improving personally and professionally.
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Includes:
VHS or DVD with two versions (one straight-through and one stop-and-go for discussion), Leader's Guide, PowerPoint presentation on CD-ROM with 4 "Booster Shot" Follow-up Emails, 10 Participant Workbooks, 10 Reminder Cards, 10 Buttons.
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Length:
22 minutes |
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Category:
Ethics |
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Leader's guide and other materials:
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