My Account My Cart Checkout Log In
800-700-2914


50 Ways to Keep Your Customers  


 
.
Activities & Assessments
ADA
Appraisal
Attitude
Books
Business & Economics
Change
Coaching
Communication
Conflict
Creativity
Customer Service
Decision Making
Discipline
Discrimination
Diversity
Employee Assistance /Development
Ethics
Fitness and Wellness
Generations
Government Specific
Harassment
Healthcare Professionals
Hotel Specific
Innovation
Interviewing & Hiring
James Autry
Joel Barker
Leadership
Legal
Management
Meeting Openers
Meeting Organizers
Mentoring
Motivation
Privacy
Recognition
Respect/Harassment
Sales
Sexual Harassment
Stress Management
Teamwork
Time Management
Train the Trainer
Vision
Workplace Violence
 
50 Ways to Keep Your Customers

We have said it before and we will say it again: like it or not, customer service is the competitive battleground of the new millennium. Buying decisions in many cases will be made not only on the quality of the product but on the quality of the customer service. So, regardless of your job title, position in an organization, or experience, your number one task will always be to attract, satisfy and preserve customers. Terrific customer service is the ultimate goal!

50 Ways To Keep Your Customers with Dr. Paul Timm provides those hands-on, do-it-now techniques and skills that will keep customers happy and ensure that they keep coming back.

50 Ways To Keep Your Customers is an outstanding value. In a market where prices seem to be escalating, it is an old-fashioned good investment: versatile, comprehensive content delivered in an interesting fashion for an excellent price.

We have all suffered from poor customer service and it's not pleasant. And it does not have to be that way. By using the techniques and skills found in 50 Ways To Keep Your Customers something can be done and it can be done now. Numbered one to fifty, each skill in this 60-minute video can be put to use immediately. They are practical, workable techniques that take the mystery out of how to give exceptional customer service.

Give it a try. It can only help!

Key Concepts:
  • Terrific customer service
  • Buying decisions

  • Includes:   video, Book, and Audiocassette
    Length:  60 minute
    Category:  Customer Service
    You have no items in your shopping cart
    Organizational Discounts
    Purchase   
    Rental   
    Quantity
    Sign up for our newsletter:



    ©2009 Advanced Knowledge, Inc.
    17337 Ventura Blvd. • Suite 305 • Encino, California 91316
    (800) 700-2914 • (818) 784-0040 • Fax (818) 784-8660
    Email: mimi@advancedknowledge.com