 Between You and Me: Solving Conflict Help employees solve conflict before it affects performance!
A trainer's favorite since its release, this video uses believable, realistic role-plays to help workers embrace teamwork and solve their own conflicts with minimal management intervention.
Key Learning Points
- Take responsibility for conflict
- Uncover both sides of the conflict
- Ventilate emotion
- Listen without arguing or judging
- Commit and get commitment to finding solutions
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Includes:
DVD, Leader's Guide, Self-Study Book - Managing Workplace Conflict
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Length:
23 minutes |
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Category:
Conflict |
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Leader's guide and other materials:
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